We do our best to work with our customers making sure they are completely satisfied with the order they place with us.
We want our customers to enjoy their shopping experience while receiving the best customer service available.
We pride ourselves on treating everyone with the highest respect and as we would like to be treated, striving to do everything within our power to assure your shopping experience at Joys Place.com has met your approval with the highest standards.
Customers interested in a Lay-Away plan may place an order in lay-away at any time, just send us an email with your request.
[Click Here] to view our lay-away terms.
We will be happy to place any item on HOLD (Free of Charge) for a period not to exceed 14 days so you won't run the risk of losing that special item you were interested in.
We are always happy to work with each customer on an individual basis according to their specific need.
We do not relinquish any website item on an Approval basis.
We reserve the right to refuse any request for a refund due to "Buyer's Remorse".
We strongly urge our customers to read all information describing each item they are interested in purchasing, View all thumbnail photos, All enlarged photos and ask any and all questions before making your purchase, We provide our contact information on every page, we include an assistance/help line to answer any telephone questions our customers may have that can not be handled via E-mail. All items have full disclosure of condition, described in great detail, listing measurements, sizes and dimensions along with all other pertinent information to the best of our ability, showing multiple, clear, quality photos with as much detail as possible, photographing front views, side views, back views and any signatures or hallmarks available, allowing our customers to make the best possible decision before making a purchase.
We happily email additional photos upon request and answer any questions you may have. We want you to be assured that the item you are purchasing is as described to the best of our ability.
We consistently strive to keep our cost down and our items reasonably priced so we can pass along special sales and savings to you.
*If we misrepresent an item and find we are at fault, we will be more than happy to refund your money, No questions asked.
*Shipping, handling and insurance fees are non-refundable.
We proudly stand by our policy offering our customers a Satisfaction Guarantee.
Your business is greatly appreciated and you can rest assured we will make every effort to guarantee you are 100% satisfied with your purchase from Joy's Place.com.
Please feel free to contact us if you need assistance or if you have any questions or comments.
Send Us An Email
questions or concerns can not be handled by E-Mail and you would like to speak
to someone in person, Please feel free to call us 770-985-1355.
[Return to top]